•  Technology Department

     

    The mission of the Cleburne ISD Technology Department is to provide access to modern technology in order to increase the effectiveness of student learning, instructional management, operations, and administration services. We have a key role in providing the resouIT Support rces needed for our customers to use technology effectively.

    The Technology Department is divided into four areas to support our mission: Technology Systems / Information Technology, Technology Support, Technology Acquisitions, and Help Desk Support.

    The Technology Systems and Information Technology staff support the network, servers, phone system, and applications in use throughout the district and provide management for technology projects.

    The Technology Acquisitions staff support eRate projects and manage all technology acquisitions.

    The Technology Support staff provide assistance with technology-related problems throughout the district. They support software applications, computers, printers, projectors, Chromebooks, iPads, and other devices.

    The Technology Helpdesk staff are the first line of support for our customers. They provide support for numerous software and hardware related issues and route issues to the appropriate staff through the help desk software system.  

     

     

Ticketing System

  • Submit a ticket at https://support.c-isd.com/
     
    The login page to our Technology Helpdesk ticket system has changed.

    Please use the "sign in with Google" option and use your CISD Google account
     
    Helpdesk login page

    Tickets can also be created via email. Simply send an email to support@c-isd.com and a ticket will be generated automatically.
    Please provide all necessary information in the email so it is included in the ticket.

Contact Us

  • Office Hours
    Monday - Friday 8:00 - 5:00
    Helpdesk Hours: 7:30 am to 5:00 pm 
     
    Support Phone
    817.202.4357 (HELP)
       
    Main Line
    817.202.1144